[EXO] - EXO 8TH ANNIVERSARY WATER BALL PEN & POUCH OFFICIAL GOODS
Welcome to Our Store!
- We carefully pack and ship all your orders after double check.
- Ships from Korea, Republic of, 100% Official Products.
- We provide top quality items and services with all new genuine products.
- We carefully pack and ship all your orders after double check.
- We not only ship products but also serve the best service to satisfy our customers!
- Your satisfaction is our top priority.
- Officially distributed Brand New & Factory Sealed product.
- Minor scratches and discoloration of the case can not be exchanged or returned.
- Because of situation, we only ship with Expedite shipping (FedEx)
- Limited Quantity is able. Please hurry to purchase.
- Minor Scratch cannot be reason for return.
- (Return is not acceptable unless it is unopened condition)
· We ship worldwide. All orders will be shipped from South Korea by airmail.
· We ship your orders almost within 3-4 business days after the payment if it is not customized order.
· We ship your orders almost within 8 business days after the payment if it is customized order.
· Please confirm your address is correct. We only ship to the address listed in the ebay.
· It might take more than usual by any unpredictable events including weather condition, no nonstop
shipping, customs & house policy in your country. Please Understand.
· It takes more 2 or 3 weeks to receive items in South America, Russian Federation.
PAYMENTS
· We accept the payments through the PayPal only.
· We have partnered with PayPal to offer you the very best in payment services. PayPal allows you to buy with confidence.
· Items must be paid within 3 days of auction ended. Otherwise, we can't guarantee your item is still available.
RETURNS
· We accept the returns for any reason, but item must be "Not Opened Condition." All returns must be sent within 14 days of receipt of your package.
· If the item is made only for you (customized item), please understand that we cannot make refund for that.
· Once receiving the returned item, we will contact buyers to arrange refund of merchant value. Please note that postage is NOT refundable.
· If you received wrong item, please let us know. To resolve problem, we will exchange it to the proper item.
(In this case, we pay the cost of shipping.)
· If the items have returned to us under the unclaimed status, we will give you a full refund except shipping cost.
OTHER TERMS & CONDITIONS
· Feedback will be left once after we have received payment from buyer. Please do not forget to leave us FIVE STARS on all of the Detailed Seller Ratings.
· Please DO NOT leave a neutral or negative feedback without contacting us first to get a better solution. A better solution for you is better than any other neutral or negative feedback. (A seller of anyone with star scores below 3 can no longer sell.)
· If you have any question about our listings or your purchase, please email to us through "Ask a question" at the bottom of product listing.
· We will reply to you ASAP, but if no responses have made within 48 hours for you, please check the spam list in your mail box.
